Privacy Policy for Gulf Coastal Zen
Effective Date: January 30, 2026
Last Updated: January 30, 2026
At Gulf Coastal Zen, we are committed to protecting the privacy and security of our customers and site visitors. This policy describes how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect information to provide and improve our services:
Voluntary Data: Name, email, and messages provided via contact forms or newsletter sign-ups.
Membership Data: If you create an account, we store your username, encrypted credentials, and saved preferences.
E-Commerce Data: When you make a purchase, we collect billing/shipping addresses and phone numbers. We do not store full credit card numbers on our servers; payments are processed through secure, PCI-compliant providers like Stripe or PayPal.
Automatic Data: IP addresses, browser types, and browsing behavior collected via cookies and analytics.
2. How We Use Your Information
Your data is processed for specific, transparent purposes:
Service Delivery: Managing your account and fulfilling orders.
Communication: Responding to inquiries and sending marketing updates (only if you opt-in).
Website Optimization: Analyzing traffic to improve user experience.
3. Data Sharing & Third Parties
We do not sell your personal data. We only share information with:
Service Providers: Trusted partners (e.g., shipping carriers, payment processors) who help us operate.
Legal Compliance: When required by law or to protect our legal rights.
4. Security Measures
We use Industry-standard SSL (Secure Sockets Layer) encryption to protect sensitive data during transmission. Access to personal data is restricted to authorized personnel only.
5. Your Rights & Choices
Depending on your location, you may have the following rights:
Access & Portability: Request a copy of the data we hold about you.
Correction & Deletion: Request that we update or delete your personal information.
Opt-Out: You may unsubscribe from marketing emails at any time using the "Unsubscribe" link.
California Residents (CCPA): You have the right to opt-out of data "sharing" for targeted advertising.
6. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or legal obligations. We will notify users of significant changes by updating the "Last Updated" date above.
8. Membership & User Accounts
If you create an account on our site, we collect and store:
Account Credentials: Your username, password (encrypted), and profile information.
User Content: Any preferences, "favorites," or reviews you save while logged in.
Retention: We retain this data as long as your account remains active. You may request account deletion at any time by contacting us.
9. E-Commerce & Payment Processing
When you make a purchase, we collect necessary transaction data:
Order Details: Name, billing address, shipping address, and phone number.
Payment Information: We do not store full credit card numbers on our servers. All payments are processed through secure, PCI-compliant third-party providers such as Stripe or PayPal.
Transaction History: We keep a record of your past purchases for tax, legal, and customer support purposes.
10. How We Secure Your Data
Encryption: We use Industry-standard SSL (Secure Sockets Layer) to encrypt sensitive data during transmission.
Limited Access: Only authorized employees or service providers with a "need to know" have access to your personal data.
11. Your Rights Under GDPR & CCPA
Depending on your location, you may have the following rights:
The Right to Know: You can request a report of what personal information we have collected about you.
The Right to Delete: You can request that we delete your personal information (with some legal exceptions for tax/audit records).
The Right to Opt-Out: You can opt-out of the "sale" or sharing of your personal information for targeted advertising.
For questions regarding this policy, please contact us at:
Email: hello@gulfcoastalzen.com
